When your order is dispatched, you will receive a delivery confirmation from our courier via email.
For any questions regarding your order you can email us at support@kaijiarui.net Please ensure you provide your name and order number for us to quickly assist you.

When can I expect to receive my shipment?

All orders are shipped from our warehouse within 5 business days of the order being placed. Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location.  We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.

How can I change my Shipping Address?

Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via support@kaijiarui.net to request for such changes.

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